At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
- Fully paid medical, dental and vision coverage from your first day
- Health care spending account
- Premium defined benefit pension plan
- 3 personal days and 2 float days annually
- Individual contributors start at 3 weeks’ vacation, and 4 weeks at 2 yrs.
- Career development opportunities
- A collaborative values-based team culture
- Wellness programs
- A hybrid working model
- Participation in Communities of Inclusion
Want to make a difference in your career? Consider this opportunity.
The Ontario Renal Network (ORN), a part of Ontario Health, is responsible for advising the Ontario government on the renal system. The ORN manages the delivery of clinical services to patients with chronic kidney disease in Ontario. The ORN’s Renal Clinical Programs team leads the planning and implementation of the ORN’s provincial quality improvement initiatives.
The Specialist, Renal Clinical Programs, Ontario Renal Network will be a critical member of the team. The Specialist is primarily responsible for supporting the implementation of quality improvement initiatives across multiple initiatives within Renal Clinical Programs.
The Specialist is responsible for assisting the Manager and/or Team Leader in delivering on Renal Clinical Program mandates within specific areas of expertise by executing key activities and developing the required deliverables. As part of this role, the Specialist develops the required processes, tools, and technology to implement key activities and deliver on program plans.
The Specialist supports projects/program areas that are large and broad in scope, have more complex mandates/objectives, and/or are related to more than one focused area of expertise. The work associated with the position impacts the success of the program based on the accomplishment of key responsibilities and activities within areas of expertise.
Here is what you will be doing:
Program/Operational Support
- Support the planning, implementation, and maintenance of quality improvement initiatives.
- In collaboration with clinical experts, conduct literature reviews, surveys, and environmental scans; develop frameworks; and actively participate in the development of recommendation reports.
- Define scope and deliverables of initiatives in coordination with the Manager and clinical and administrative stakeholders, with a focus on providing input on specific areas of expertise.
- Identify and escalate program risks to the Manager; propose recommendations to address the issues identified.
- Develop various products to execute on the program plan, support internal and external communication, reporting and decision-making, including but not limited to tools, templates, briefing notes, reports, executive summaries, status updates and presentations.
- In consultation with teams, analyze quantitative and qualitative data, and preparing reports and presentations.
- Support priority panels, communities of practice, and working groups.
- Manage multiple projects concurrently within timelines.
- Develop and present materials using excellent written, verbal, and graphical communications skills.
- Coordinate project documentation, communications, project schedules and timelines under the direction of the Manager.
- Provide support and coordinate meetings for internal and external groups, including organizing meeting logistics, preparing meeting materials, tracking action items, and ensuring appropriate follow up.
- Determines program/operational requirements and translates these into solutions that achieve objectives and/or address key issues; implements and monitors/tests the recommendations/solutions developed
- Maintains documentation and make slight modifications and/or suggest improvement as required.
Stakeholder Engagement
- Develop and foster effective working relationships with internal and external stakeholders, including but not limited to health care providers, administrators, patient and family advisors, project teams, and committees.
- Plan, develop and support knowledge translation and exchange activities for various clinical initiatives/programs.
- Support integration within OH departments on related work and support other initiatives within the ORN as needed.
- Perform cross-functional tasks and/or other duties within Renal Clinical Programs, as required.
Here is what you will need to be successful:
Education and Experience:
- Required undergraduate degree in an appropriate discipline (clinical epidemiology, health sciences, health services research, health or business administration) or equivalent combination of education and experience. Master’s degree (preferred)
- Minimum three to five years of related experience in healthcare environment is preferred.
- Experience with preparing meeting minutes, briefing notes, presentations and reports (e.g. policy papers and evidence summaries).
- Expertise and experience in data analysis, and information gathering and synthesis.
- Experience with applying project management methodologies.
- Experience working with clinical experts, patient and family advisors and health care administrators.
Knowledge and Skills:
- A strong understanding of the Ontario health care landscape; understanding of kidney disease management in Ontario is an asset.
- Excellent interpersonal and stakeholder relationship management skills, with experience engaging and building relationships with diverse stakeholders.
- Excellent oral and written communication skills, including the ability to clearly and concisely articulate key messages that resonate with different stakeholders and audiences, effectively engage a focused group of stakeholders, create and deliver effective presentations, and prepare briefing notes and reports.
- Superior attention to detail, organization, and time management skills, with ability to prioritize and manage several tasks.
- Strong critical and analytical thinking and problem-solving skills.
- Advanced knowledge of Microsoft Word, PowerPoint, Excel and Outlook; skilled in creating products (e.g. papers, reports, presentations, diagrams) for multiple audiences.
- Ability to define problems, find solutions and provide well-articulated recommendations to the Manager.
- Excellent oral and written communication skills, including the ability to create effective presentations, address questions and prepare reports, proposals, and position statements.
- Ability to ensure completed work outputs meet key program objectives, and adhere to standards, protocols and guidelines.
- Highly productive and motivated, capable of quality output and able to multitask and prioritize assignments to meet timelines and manage competing priorities.
- Creative and forward thinking, with a desire to learn and take on new opportunities.
- Self-directed, with enthusiasm, initiative and demonstrated ability to work independently and collaboratively to achieve deadlines.
- Ability to work well under pressure in a fast-paced environment and exercise high caliber judgment.
- Comfortable working in a dynamic fast-paced environment with a degree of uncertainty or ambiguity.
- Must be team-oriented, possess a positive attitude, and be committed to organizational health, culture, and values.
Employment Type: Temporary Fixed-Term (18 Months)
Salary Band: 4
Location: Ontario (currently hybrid; subject to change)
All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Internal Application Deadline Date: October 8, 2024
External Application Deadline Date: October 22, 2024
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.
We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.
