Client Service Executive Interim/Temporary

Our public sector client is looking for a Client Service Executive to support their office for an interim opportunity. In this role, successful candidates will be responsible for providing information and assistance to the public, responding to customer service inquiries, entering data into their system and provide ad hoc administrative support.

Responsibilities:

• Providing information and assistance to the public, responding to customer service inquiries via email, fax and written correspondence including processing incoming requests and liaising with internal and external stakeholders;
• Provide support to the registration activities of applicants and members including but not limited to creating and updating existing database information, ensuring support documents are accurate;
• Conduct research to interpret and explain applicable legislation, policies and procedures.

Qualifications

• You have 3+ years of client services and administration experience in a high level office environment;
• You have excellent organizational skills and a strong ability to prioritize tasks to meet strict deadlines with an efficient attention to accuracy and detail;
• You have superior written and verbal skills, with demonstrated ability to deal with sensitive or confidential matters with discretion;
• You have great time-management and organizational skills;
• You have stellar communication skills, interpersonal skills and relationship management skills and are able to work effectively autonomously and as a member of a team.

If you are interested in being considered for this role, please submit your and resume. We thank all candidates for submitting their resume, however only those selected for an interview will be contacted.

If you require an accessibility accommodation during the recruitment process, please call 416-237-1500 x. 240.