Bilingual Client Service Representative Interim/Temporary

If you possess full bilingual proficiency in both written and spoken French and English, we invite you to consider the following opportunity.

We are collaborating with a prestigious Federal Government client to fulfill several forthcoming roles for bilingual client service representatives. These positions offer exceptional interim prospects, spanning a duration of 3+ months, within a 24/7 call center serving a prominent Federal Government institution. In this capacity, you will undertake both inbound and outbound transactions, encompassing electronic and telephonic communications. Your responsibilities will include providing assistance to government departments across the nation in addressing a diverse range of facilities-related matters.

To qualify, you must meet the following criteria:

• Demonstrate complete fluency in written and spoken English and French;
• Possess a minimum of 6 months of prior experience in a call center or a similar customer service role;
• Be prepared and available to work various shifts, including weekends, on a five-day-per-week basis, with some flexibility to accommodate additional hours or days as required;
• Successfully obtain a Reliability Status Clearance.

Our ideal candidates should be available for shift work, with a standard shift consisting of 8 consecutive hours per day, over 5 days per week. The schedule entails a weekly rotation, encompassing nights, weekends, and holidays. Proficiency in both French and English is a fundamental requirement for all positions; therefore, we kindly request that applicants who do not meet this criterion refrain from submitting an application.

Why consider this opportunity?

• The potential for a long-term engagement with a federal government client.
• A central location in North York, conveniently accessible via public transit.
• Competitive compensation at $23.50 per hour.

If you are interested in this role, please submit your resume. We thank all candidates for submitting their resume, however only those selected for an interview will be contacted.

If you require an accessibility accommodation during the recruitment process, please call 416-237-1500 x240.