At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
- Fully paid medical, dental and vision coverage from your first day
- Health care spending account
- Premium defined benefit pension plan
- 3 personal days and 2 float days annually
- Individual contributors start at 3 weeks’ vacation, and 4 weeks at 2 yrs.
- Career development opportunities
- A collaborative values-based team culture
- Wellness programs
- A hybrid working model
- Participation in Communities of Inclusion
Want to make a difference in your career? Consider this opportunity.
Reporting to the Manager, the Advisor, Health Workforce Programs is responsible for supporting the optimization of Ontario Health’s health workforce programs through external engagement and the development of employer resources and best practices to support utilization of the programs.
To support optimal uptake of health workforce programs, the incumbent works across teams to ensure meaningful engagement with employers and healthcare workers and learners, and efficient collection and analysis of program data. The incumbent strives to improve the overall efficiency and effectiveness of the health workforce programs by proactively engaging with internal partners and external stakeholders about their needs and experiences.
Here is what you will be doing:
- Maintains a superior understanding of health workforce programs, how they relate to each other and how they work in conjunction with other relevant health workforce solutions.
- Proactively engages independently and in collaboration across teams with Ontario’s health service providers to build relationships, educate on available health workforce solutions, and optimize utilization of health workforce programs.
- Assists with often urgent health human resources requests by working with colleagues to identify solutions and providing timely, knowledgeable responses to inquiries from internal partners or external stakeholders.
- Liaises and collaborates with team members to optimize the stakeholder experience navigating internal programs and other health workforce solutions.
- Gathers information from internal partners and external stakeholders to provide operational policy recommendations to improve program performance, efficiency, and stakeholder experience.
- Gathers information about challenges and barriers in utilizing health workforce solutions and works with program leadership to strategize solutions.
- Engages with health professional training programs and professional associations focused on building partnerships that help drive health workforce solutions.
- Prepares and analyzes program reports leveraging data from a variety of sources to support program leadership and program teams with in-depth data analysis of program data, trends, emerging issues, process improvement, etc.
- Collaborates with team members to develop and refine program resources and tools to support stakeholders in optimizing their use of available programs and resources.
- Participates in related health workforce support programs, services and project initiatives.
- Performs cross-functional and/or other duties as assigned.
Here is what you will need to be successful:
Education and Experience:
- Completion of a bachelor’s degree; or equivalent education and experience.
- 5+ years of experience within the non-profit, healthcare, and/or government sector.
- Project Management Professional (PMP) Certification is an asset.
- Experience working in a health human resources-related role, including understanding of both health professional and healthcare organizational perspectives.
Knowledge and Skills:
- A strong understanding of the healthcare system broadly as well as specialized sector specific knowledge, which may include primary care, hospitals, long-term care or home and community care.
- Knowledge of the health human resources landscape, including a demonstrated understanding of both employer and health professional perspectives.
- Knowledge of relevant policies and procedures for licensing/certification as set out by governing bodies and regulatory colleges.
- Knowledge of health professional recruitment and retention practices.
- Community outreach and development and health human resource planning skills to achieve strategic goals.
- Strong communication skills and ability to clearly respond to inquiries on complex issues.
- Diplomatic relationship management skills that contribute to achieving goals through collaboration and goodwill.
- Professional standard of conduct, poise, diplomacy and integrity in all interactions to work confidentially and effectively with sensitive and complex issues.
- Professional interactions in various scenarios and conduct business with tact and political acuity.
- Time-management and organization skills to balance multiple priorities and collaborate and cooperate within a distributed team.
- Facilitation and public speaking skills to deliver information and promote services to both small and large audiences.
- Written and verbal communication skills to deliver complex and/or difficult information.
- Self-directed to work independently and in a team with limited direction and uncertainty and adapt to the changing priorities and needs of the health care sector.
- Familiarity with customer relationship management databases (e.g. Salesforce), and strong working knowledge of MS Office Suite (Outlook, PowerPoint, Excel, and Word).
Employment Type: Permanent Full-time
Salary Band: 5
Location: Ontario (currently hybrid; subject to change)
All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Internal Application Deadline Date: September 24, 2024
External Application Deadline Date: October 8, 2024
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.
We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.
